The last few years have proven to be exceptionally challenging for business leaders.
- Operating through a global pandemic
- Learning to stay productive with remote work
- Dealing with an ever-changing workforce
- Staying competitive during The Great Resignation
Many companies have turned to workflow automation to effectively respond to these issues. Workflow automation streamlines many of your most important, yet inefficient, redundant, and frustrating tasks.
In addition to added efficiency, many businesses are finding that workflow automation is improving employee morale. Automation removes the worst part of your employees’ daily work so they can focus on more meaningful, rewarding and growth-oriented tasks.
Is Workflow Automation a Fit for My Company?
How is workflow automation being used inside of leading businesses? Processes that are mission critical, reoccurring, require manual data entry or validation, or have multiple touchpoints throughout your organization are excellent candidates for automation. This typically includes a wide variety of tasks such as processing invoices, onboarding new employees, managing maintenance, and paying bills.
If you find that your employees are dependent on multiple spreadsheets and systems, heavy keyboard work (scanning, typing, reading, copying, and pasting) and communicating important work through multiple emails and calls, you probably want to investigate workflow automation as a solution. Routine tasks that take up valuable time and frustrate your employees might include:
- Organizing, indexing, and filing documents
- Writing the same basic email responses to follow-ups several times a day
- Filling out multiple spreadsheets
- Sending out updates, notices, and alerts
- Maintaining important client data, contracts, and documents
- Tracking orders
- Following up on approvals
- Managing and paying invoices
- Sending out billing documentation
How Does Workflow Automation Improve Employee Morale?
Paperwise combines intelligent data capture with robotic process automation to automate many of the most detailed and redundant processes in your company. It is smart enough to capture, interpret, index, and store the information in your business for transactions, adding data to your management system, triggering automated events, follow-ups, and more all without manual intervention. Your employees only get involved when the system finds an exception, such as an incorrect PO number or invalid customer ID.
Workflow automation also makes it easier to onboard and train a new employee, reduce errors, and eliminate the worst parts of a job – all of which adds up to a better employee experience.
The human mind is wasted on mundane and repetitive tasks. Your employees cannot feel fulfilled filling out another spreadsheet and manually entering data off documents. Letting workflow automation step in frees your employees to interact where they can provide the most value: human interactions, judgement calls, creativity, and problem solving. Their work becomes more meaningful and more valuable.
Employee engagement and satisfaction decreases during tasks that require speed, repetition, and precision. Burnout and a sense of failure result even when they’re doing a great job. Replacing those tasks with workflow automation allows you to engage the most human of all work skills such as creativity, innovation, empathy, and adaptation.
According to a recent Forbes Insight survey, 92 percent of organizations see an improvement in employee satisfaction as a result of automation that allows workers to spend less time on manual, time-consuming tasks and more time on strategic, high-value work.
Workflow automation has many benefits, from increased profitability to improved efficiency to better customer service. But perhaps the greatest benefit of all is improving your employee morale, job satisfaction, and engagement. You’ll attract and retain the best talent and improve the culture of your company.
If you’d like to learn more about how workflow automation could help you, please contact us for a private consultation.
