One of the biggest issues when rolling out an image or mobile capture solution is the fact that your back-office staff thinks and operates very differently than your drivers. If you choose the easiest options for your drivers – phone photos or package delivery services – the back office suffers a lot of issues with illegible images and missing information. If you roll out a large TMS system solution, the back office is happy but the drivers are frustrated.
When we designed Paperwise Capture™, our number one goal was a solution that worked for both the back-office and drivers. We wanted to directly attack the typical issues transpiration companies face when trying to institute mobile capture, things like application complexity, inconveniences, manual errors, file size, image quality and more.
A lot of companies tend to favor the back office in their approach. Your billing, finance and IT staff already understand the value of mobile capture:
- Faster DSO
- Better cash flow
- Higher customer satisfaction
- Reduced manual entry, matching and indexing
- Much lower costs
- Long-term scalability as you grow
The problem has always been making sure your drivers are consistent. That’s why we built our solution to be easy and intuitive.
Paperwise Capture for Transportation: Built Around Driver-friendly Principles
So how do you go about making a mobile capture solution that drivers and your back-office staff will love? We focused on the following principles:
- Make it very easy on the driver. We want the driver to have to do as little as possible to be successful. That’s why they can install the app in a single click of a link you send them via text or email. Everything else from driver codes to load number to document types are preloaded so there’s no manual entry by the driver. They just scan and drive to their next drop off.
- Make it easy to roll out. You can be up on Paperwise Capture in two hours, so there is no excuse for not immediately trying it.
- Real document management. The reason transportation companies are so successful with Paperwise Capture is we don’t suggest you immediately try to solve all of your unstructured data and process management issues at once. But as the leading provider of process automation in the transportation industry, Paperwise can also provide you with many options to expand later with rendition billing, full document management, process automation, automated workflows, AP solutions, driver onboarding and much more. Your Paperwise partnership can grow with you as you grow.
- Built and supported by transportation professionals. The team at Paperwise has direct experience working in and for the transportation industry. Our team will be there for a fast and painless onboarding to our solution. We’ll help you monitor usage and provide excellent support from transportation and technology professionals that understand your business.
