2023 was a monumental year for Paperwise. We began the year by being acquired by Dura Software, a buyer of hyper-niche software technologies. This acquisition provided us with increased resources, more significant opportunities, and a robust foundation for future growth. We made significant strides throughout the year and are poised to push our products and services further in 2024.
Our Biggest Updates & Wins in 2023
This year, we announced a new release for Symphony, our web-based product that can be used on any browser without installing anything. This feature has increased our product’s accessibility and convenience for our customers. By storing all parameter settings in the database, we have maximized the scalability and reliability of Symphony.
We also launched a dedicated YouTube channel focused solely on Symphony, offering valuable insights and enhancing customer engagement. With over 50 informative and engaging videos, we aim to empower our customers and prospects with a deeper understanding of Symphony’s capabilities.
Paperwise has also implemented a detailed evaluation process of robust ecosystems. We assessed multiple ecosystems to select the best-suited partners. This strategic move elevates our commitment to delivering integrated solutions, catering to the diverse needs of our customers.
Our Latest Enhancements to Symphony
Symphony is our flagship product, and 2023 was a year of significant enhancements. We added numerous features that elevated Symphony’s capabilities, making it a stand-out choice for organizations seeking cutting-edge document management solutions. Our integrated solutions for 2020 Design Kitchen & Bath, and the AP Solution for Sage 100 Cloud, successfully navigated the design and evaluation phases, making them available to our valued customers.
Paperwise’s Plans for 2024: Customer Migration, 2020 Design, & New Technologies
In 2024, our primary focus will be providing an upgraded experience for our customers by migrating more users to Symphony’s advanced features. Additionally, we aim to expand our 2020 Design customer base by offering additional innovative processes.
A key initiative for the upcoming year involves implementing automated testing for Symphony’s Import, Index, and Search tabs. This latest innovation will enhance the reliability and efficiency of Symphony’s core functionalities. Furthermore, we intend to integrate new technologies into our existing customer base to ensure our solutions remain innovative and competitive.
Paperwise: Constantly Evolving and Adapting to Industry Needs in 2024 & Beyond
The Paperwise team always strives to keep pace with technology’s latest advancements and provide our customers with the best-in-class process automation solutions. Our 2023 achievements and plans for 2024 demonstrate our readiness to continuously evolve and adapt to the changing needs of the many industries we work in.