Getting documents from drivers on the road is one of the biggest bottlenecks any trucking company faces. There are so many different places for this process to break down from delivery to scan to the back office to client billing. When everything runs smoothly, companies enjoy better customer service, lower DSO times and healthier cash flow.
Paperwise Capture™ for Transportation is so easy to use you can start reducing costs and DSO time in as few as two hours. The cost to get started is very low compared to other solutions so the ROI is extremely high.
Here are some just some of the areas of high ROI for our mobile capture application.
Easier and Faster for Drivers
Every time one of your drivers drops off a load, they in turn collect many different types of documents: bill of lading, proof of delivery, scale tickets and more. The most common methods for getting these documents back to HQ are through mail and physical delivery. But this causes many delays and frustrations for both your drivers and your back-office staff. Not only does this take valuable time away from your driver’s day, it can result in missing and inaccurate data.
Other options such as scanning kiosks, text messaging and email are not much better. Your driver suffers long interruptions finding a kiosk, waiting in line, spending time sorting documents and applying tagging stickers and cover pages. With SMS or email, data rates on large images can be prohibitive and Wi-Fi is spotty on the road.
Paperwise Capture allows your driver to immediately scan, automatically index and send documents from anywhere within seconds of dropping off a load. That allows them to get back on the road and drive.
Return on investment: Faster bill times, lower DSO, higher cash flow, happier drivers and more driving time
Less Stress on Your Back-office Staff
No matter the method, once your back-office team receives the documents they still have more manual work to do. They have to match documents to drivers, clients, loads and more inside your TMS system. They may have to correct images in various ways, reduce file sizes, scan or rescan documents and more. This is a lot of time that is spent unnecessarily on tasks that don’t add value to your company.
This process from driver to indexed documents usually takes many days. But on top of that, your team has to manually enter data which can cause many errors and other inaccuracies. We’ve found the if just 6% of your documents are missing or illegible, up to 30% of your loads can suffer an addition 90+ days of billing time and DSO.
Return on investment: Higher efficiency, faster billing, better cash flow, more accurate billing, less time spent on manual tasks and more time spent on higher value tasks
Better Follow Through with Fewer Phone Calls
With Paperwise Capture, you will suffer fewer errors to begin with. A much higher percentage of documents will make it through, legibly, to your back office and they will arrive matched with driver, load and document type to make it very easy to process.
But when a question does arise about a missing document, an illegible number or a missing signature, your driver can access those document right from their mobile application from a private driver portal. This makes it much easier for your driver to help your team correct errors and answer questions in timely manner.
Even better, with Paperwise Capture your documents will arrive back at HQ for processing in seconds, not days. Not only does that reduce DSO, it means that when questions do arise about a load your driver will be much more likely to remember details or have access to methods of correction.
Return on investment: Higher efficiency, faster billing, better cash flow, more accurate billing, less team frustration, less time spent on manual tasks and more time spent on higher value tasks
Elimination of Other Costs
All other methods of document processing have significant costs like storage, courier, postage, scanning services, ink and paper, SMS and data and more. Paperwise Capture eliminates these costs and the cost of our application is an extremely low, monthly fee.
Return on investment: All of the hard costs that can be eliminated by Paperwise Capture
The Ultimate ROI: Faster Payments, Better Cash Flow and Lower DSO
Transportation is a cash flow business and nothing impacts your cash flow more than DSO. If you improve your DSO you will improve your cash flow and your access to working capital. It’s not rocket science – the faster you collect the more cash you have on hand.
Paperwise Capture helps you close the gap on unbilled revenue because fewer things slip through the cracks and follow up won’t derail your process. This simple-to-use application impacts all areas of your DSO cycle and thus positively impact your cash flow across the board:
- Delivery: Your driver will get through the administration tasks of one load in seconds, not hours, and get onto their next delivery as soon as possible.
- Processing and submission: Because your documents will arrive in seconds and already be indexed to your driver, load and document type, you will drastically reduce the amount of time spent processing documents and submitting invoices.
- Client approvals: Fewer errors and more complete documentation mean fewer disputes from your clients.
- Payment cycle: Invoice to collection is faster when everything is well documented and organized.
- Dispute cycles: Collaboration through your driver portal makes it easier to hunt down missing information or other questions.
